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Monday, 27 September 2010 20:20

 FAQ

1. Is the activation code of GreatStar series software valid all the time?

The activation code of GstarCAD is matched with your computer. You need not to

re-import activation code when you reinstall GstarCAD if you do not change

hardware or reinstall operating system, except the method of registering update

version changes. If you just reinstall operating system, the previous number is still

valid, re-import it after installation can make you through. If you change motherboard

or hardware, the previous number is invalid, you have to get a new free activation

code from GstarCAD.

2. What's the difference of installation between network version and

stand-alone version of GstarCAD?

The installation program of network version and stand-alone version is completely the

same, but to select stand-alone version or network version according to authorization

methods on installing. If you install the stand-alone version when you use network

lock, you can only use 30 days as installing the trial version. When you use

stand-alone lock, it is not necessary to install lock drive if you use USB lock, but

necessary if system (WIN98, etc.) can' t identify USB interface. Network lock is

parallel lock or USB lock. Select network version when installing GstarCAD at

customer end. If network lock installs normally, setting is not necessary at customer

end. If there are two or more network locks in one network, it is better to setup the

locks in different computer and then set the name and IP address of the computer onto

which set the network lock at customers' end.

3. What are the authorization methods of GstarCAD?

There are two authorization methods: activation code and dongle. Dongle is divided

into stand-alone version and network version. A stand-alone version belongs to a

single customer. Network version should be set up on the server (any computer in

network), but the number of users should limit within the authorized number by the

network lock.

4. Why does the network version ask users to input serial number after

installed, or else can't startup?

Some reasons for this situation are as follows:

 

When installing software, not select "Network" version;

Network locks and driver are not properly installed or activated;

 You may specify the wrong name of network lock server and IP address;  

If the server installs Windows XP sp2 or other firewall may also lead to the

abnormity of network lock. Please close system firewall or open 6002 port.

You can inspect item to item.

5. If the trial period is due, can users continue to try?

As long as you apply to GstarCAD for continuing to try and send us your serial

number at the same time, we will return back an activation code to you and you can

continue to try

6. The encrypted lock can not be setup on vista or Windows 7 system. Why?

Under the administrator privileges, plug into the lock then restart the computer. If

your operating system is vista or Windows7 with 32 bits, the operation way is the

same to in XP system, If your operating system is vista or Windows 7 with 64 bits,

please contact with us.

 

  • Q:
    How to operate "timely backup system"?
    A:

    Pull-down Menu: Tool>Option>Open and Save
    In "File Safety Precautions" choose "Automatic Save" and set the time interval such as 5 minutes. When choosing the file style if you choose "Single DWG File Save" system will automatically save file to be .SV$. In fact .SV$ files are standard DWG files. .SV$ files can be opened after changing the suffix to be DWG. But the save time is slow and not suit for the auto save with short time interval. If you choose "Quick Multiple Files Save", system will automatically save file to be .dwh, the speed is very fast and suit for timely backup requirement. Suggest users not to choose "Save a Preview Image"because it affects the save speed. After finishing the above setting, system will make quick auto backup according requirement

  • Q:
    What are the main advantages of GstarCAD?
    A:

    Independent intellectual property
    Reasonable price
    Shortest time to learn how to use
    Similar interface with AutoCAD
    Compatible with AutoCAD

  • Q:
    What are the system requirements for GstarCAD?
    A:

    Microsoft Windows 2000, 2003, XP, Vista,Windows7 ;
    Intel Pentium(or faster) Processor ;
    Minimum 512M RAM (above 1G RAM recommended) ;
    More 300 MB Hard Disk(above 1G recommended);
    CD-ROM drive if installing from a CD;
    Mouse or other coordinates input devices;
    Output Devices (Printer or Plotter).

  • Q:
    What's the difference between GstarCAD Standard and GstarCAD Professional?
    A:

    GstarCAD Professional can create and edit 3D Solid however GstarCAD Standard can' t. GstarCAD Professional is recommended if you need 3D Solid design or open 3D Solid drawings; GstarCAD Standard is recommended if there is no 3D Solid,and 3D planes.

  • Q:
    Does GstarCAD support DWG file format? Can be compatible with AutoCAD?
    A:

    Yes to both questions. GstarCAD's native file format is DWG, so when you open an existing Autodesk AutoCAD file (2.5 to 2010), there's no file conversion and no data loss. GstarCAD also provides a full compatibility with AutoCAD command line,menu (.mnu) and script (.scr) files,hatches,fonts,Complex linetypes,multiline text,lightweight,polyline,draw commands,audit & recover as well as AutoLISP and ADS. That means you can get to work immediately using the AutoCAD files, commands and applications you rely on.

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    Last Updated on Thursday, 09 December 2010 15:41